Worth being clear before you start: Oura is unusually good about letting you keep your data after you stop paying. Cancelling costs you nothing but the analysis. Deleting the account is the one irreversible action available to you.
The order to do it in
- 1
Export from the Membership Hub
membership.ouraring.com, on the web. This is your only chance to keep a copy, and unlike WHOOP the export works even after you have cancelled, so there is no rush on this step until you delete.
- 2
Cancel the membership if it is still active
Cleaner than deleting an account with live billing attached, and it makes the billing picture unambiguous if anything is queried later.
- 3
Request deletion from account settings
Look under account or privacy settings for a deletion or data request option. If it is not obvious, go to the next step rather than hunting through menus.
- 4
Or ask support in writing
A written deletion request is a valid route and in several jurisdictions Oura is obliged to act on it within a defined period. State plainly that you are requesting deletion of your account and personal data, and keep the reply.
- 5
Verify you can no longer sign in
Deletion is processed rather than instant. Keep the confirmation until sign-in actually fails.
What deletion does to the ring
It retires it. The ring has no standalone function and needs an account to sync to, so once the account is gone the hardware is a titanium band.
This matters if you were planning to sell it. A buyer will need to pair it to their own account, which is normal, but do the sale before you delete rather than after, and factory reset rather than deleting your account as the way to hand it over.
Replacing the ring rather than just leaving? The field is in the Oura Ring alternatives.