Contact
Talk to us
One inbox, read by the people who build Helix. Support, feedback, privacy requests, press — it all goes to the same place.
hello@prtcl10.comFor support,include your iOS version and what you were doing when the problem appeared — it usually halves the back-and-forth. Your health data stays on your device, so never email us raw health data; we don’t need it and don’t want to hold it.
For subscription issues, billing and refunds are handled by Apple — the fastest route is reportaproblem.apple.com. For anything else about Helix Pro, email us.
For privacy requests, see the Privacy Policy first — most answers (including deletion) are there.